The unfortunate intrusion of Covid-19 virus in our lives has created
chaos, death and economic impediments all over the globe. The
pandemic has resulted in loss of lives, business and jobs. It has
been an economic disaster that has hit one and all.
Economic activities cannot be in a state of perpetual lockdown in
order for us to survive. Hence the life and activities must go on.
Always conscious of guest safety and protection due to coronavirus
pandemic we are inducting norms and procedures post Covid -19 some
as suggestions by industry experts.
New Normal - Standard Operating Procedures (SOPs)
At Courtyard House we are following best suited standard operating
procedures and norms in order to keep our guests safe and sound
during their safari holiday at Kanha National Park.
A Silent Namaste! Elevated Guest Protection
In order to alleviate guest safety and health concerns we are
inducting some changes in management practices at Courtyard House.
We have inducted thermal scanner in order to keep check every day.
On arrival the guests will be subjected to thermal scanning and
their luggage will be sanitized using a disinfectants. Hand wash
using sanitizer is a standard practice everywhere which we will
follow as well.
Standard Operating Procedure and Norms-Intense Hygiene
In order to prevent exposure to germs, coronavirus our staff will be
in gloves and masks throughout their duty hours in the property. We
hope the guests will also carry masks and gloves during their
travel.
We will keep bare minimum toiletries and accessories in the room
since they will have to be disposed off post departure. If you need
accessories that we provide please request for them.
Bed accessories will be subject to frequent wash using
disinfectants. As a safety concern we will frequently disinfect the
rooms and points of contact. Post departure all accessories and
business desk amenities will be changed to new. Please minimize
surface contact we will be sanitizing telecoms, switches and all
room accessories.
Meals would be served to a group or guests travelling together on
separate tables placed at a safe distance. Table linens and chair
covers would be sanitized post meals. No buffet meals will be
served.
As a norm all groceries and edibles will be used after a period of
twenty four hours from the time of purchase. Guest will be served
mineral water or filtered water the latter on request.
Strict hygiene is followed in our kitchen and dining and from now on
we will be screening all our staff on regular basis. Utensils as a
matter of practice are cleaned using chemicals with disinfectant
properties. The staff clothing and table ware will be subject to
intense sanitization before putting them into service.
Due to non availability of land line we would prefer complete online
payments as card facility is not available. We will minimize the use
of paper money.
Sanitization of property as whole is conducted routinely as a matter
of hygiene.
We will not be accepting large groups for get-togethers, conference
and parties. Hence please keep group small.
Note* Intensity of Covid -19 at Kanha National Park as of now is Nil
but precautions must be in place due to uncertainty. Please minimize
stops during your journey.